Privacy Policy

Last Updated: January 6, 2026

This website is operated on behalf of JustOkBurgers ("Restaurant", "we", "us", or "our"), with technology and hosting services provided by BiteHeist, Inc. ("BiteHeist").

This Privacy Policy describes how we and BiteHeist collect, use, disclose, and protect your information. By using the Site, you consent to these practices.

1. Personal Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you.

Category	Examples	Purpose
Identifiers	Name, email, phone, address, IP address, account info	Order processing, account management, communication, fraud prevention, marketing (where permitted)
Commercial Data	Order history, loyalty, gift cards	Fulfillment, customer support, analytics, improvement
Protected Class Info	Age, gender (if provided)	Birthday promotions, aggregated analytics
Internet Activity	Browsing, clicks, device info, interactions	Site performance, analytics, personalization, advertising
Geolocation	Approximate or precise location (with permission)	Delivery eligibility, fraud detection, personalization
Inferences	Preferences, tendencies	Personalized ads and recommendations

2. Sources of Personal Information

You directly
Restaurant systems (POS, loyalty, etc.)
BiteHeist platform analytics
Cookies, pixels, and tracking tools
Payment processors and delivery partners
Social networks and advertising platforms

3. Cookies & Tracking Technologies

The Site uses cookies, pixels, tags, and analytics tools to operate the site, personalize content, support advertising, and analyze performance. Third-party services (e.g., Google Analytics) may track activity across websites.

Do Not Track: The Site does not respond to DNT signals.

4. Data Retention

We retain data as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and protect our rights.

5. How We Share Personal Information

Restaurant (order fulfillment, customer service, marketing)
BiteHeist (platform operations, security, analytics)
Service providers (payments, delivery, hosting, analytics, marketing)
Law enforcement where required
In connection with mergers, acquisitions, or asset transfers

Targeted Advertising, Sales & Sharing

We do not sell personal data for money. However, sharing with advertising and analytics partners may constitute a "sale" or "sharing" under state laws.

6. California Privacy Rights (CCPA)

California residents may request:

Access to collected data
Deletion (with exceptions)
Correction of inaccurate data
Opt-out of "selling"/"sharing"

Requests related to Restaurant data should be sent to info@justokburgers.com.
Requests related to BiteHeist data should be sent to support@biteheist.com.

7. Other U.S. State Privacy Rights

Residents of Colorado, Connecticut, Oregon, Texas, Utah, and Virginia may have additional rights similar to CCPA.

8. Email Preferences

You may unsubscribe from marketing emails at any time, but you will still receive transactional messages (order confirmations, receipts, etc.).

9. Third-Party Sites & Social Features

Social features and external links are operated by third parties with their own policies. Interactions may share information with those platforms.

10. Security

We use commercially reasonable safeguards to protect your information but cannot guarantee perfect security.

11. Children's Privacy

The Site is not intended for children under 16. We do not knowingly collect data from children.

12. Changes to the Privacy Policy

Updates will be posted with a new "Last Updated" date. Continued use indicates acceptance.

Contact Information

Restaurant

JustOkBurgers
Email: info@justokburgers.com

BiteHeist (Platform Provider)

BiteHeist, Inc.
Email: support@biteheist.com
www.biteheist.com